SWD Temporary Phone Outage

Please be advised that today, Friday 5 December, the SWD phone system will undergo a scheduled update at 2:00 pm (Brisbane time). The phone system will be unavailable for up to one hour.

📞 Phone Outage Time Across Regions:

  • Sydney: 3:00 pm AEDT

  • Melbourne: 3:00 pm AEDT

  • Brisbane: 2:00 pm AEST

  • Perth: 12:00 pm AWST

During this period, our team will be uncontactable via our 1300 669 122 number.
If you require assistance, please use one of the following alternatives:

We appreciate your understanding as we complete this important system update to continue providing reliable service and support.